Frequently Asked Questions
Discover the answers to your frequently asked questions
Yes! Our formulas are developed to be gentle yet effective for all skin types, including sensitive skin.
Absolutely. All of our products are cruelty-free, sulphate & paraben free, and made with clean, effective ingredients.
Our products are formulated and crafted in Australia, with a focus on high-quality botanicals and proven actives.
Everyone’s skin is different, but many customers notice improvements such as calmer, smoother, and more radiant skin within 2–4 weeks of consistent use.
Yes! Our range is designed to be complementary. For example, the Awakening Elixir pairs perfectly with the Jade Roller to maximize benefits.
After each use, wipe with a soft cloth. For deeper cleaning, use mild soap and warm water, then dry fully before storing.
Yes, we ship worldwide 🌍. Shipping times vary by location, but typically range between 7–14 business days.
Shipping is calculated at checkout based on your location. Orders over a certain amount may qualify for free shipping (check promotions for details).
We accept all major credit cards, PayPal, and secure online payment options for your convenience.
We want you to love your purchase! If you’re not satisfied, you may request a return or exchange within 14 days of receiving your order (unused items only).
Keep them in a cool, dry place away from direct sunlight. For the Jade Roller, some customers prefer to store it in the fridge for an extra cooling effect.
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